Certificates

The Career Advantage

If you’re looking for ways to help you get ahead in the workplace, stop here. The Certified Administrative Professional rating is the industry recognized standard of proficiency.

You’ll improve your professional qualifications, increase your skills and knowledge and raise your self-esteem by taking and passing the exams. You may also obtain college credit and get increased compensation.

The Institute for Certification believes that a top-level customer service instructor should have basic knowledge of global customer service systems, technology, and management, and know how to apply the principles of good human relations and communications. Some of the examinations are based on knowledge acquired by the customer service professional through formal education and informal reading.

Why wait? Do something for yourself and your career today. Get certified!

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